Posts tagged "ward chartier"
Wheels Within Wheels: Navigating Complex Motivations in Chinese Business

Wheels Within Wheels: Navigating Complex Motivations in Chinese Business

By Ward Chartier The purpose of this true story is to describe how nothing is what it seems to be in many situations in China.  The story is also a caution about the need to be constantly aware of thinking and actions occurring on several levels simultaneously. Confucian principles are an indelible part of the...
A Warm Winter's Tuesday in Shanghai

A Warm Winter’s Tuesday in Shanghai

A memorable interaction with a Chinese employee leaves an American factory manager in Shanghai touched by an extraordinary example of kindness and generosity. Winter in Shanghai; photo from blog That Look Crayzy!   By Ward Chartier The starting time at my factory in Shanghai is 9 am.  The buses carrying employees arrive shortly before then, and...
China Meets Texas: What to Do When Cultural Differences Collide?

China Meets Texas: What to Do When Cultural Differences Collide?

By Ward Chartier Though I lived and worked in Texas for 16 years, I wasn’t born there.  While in Texas I learned quite a bit about Texas culture, and even learned to distinguish the East Texas accent from the West Texas accent.  What struck me most about Texas culture is the rugged individualism and self-reliance...
Money As A Motivator In China and What To Do About It

Money As A Motivator In China and What To Do About It

By Ward Chartier   “Money is not a strong motivator.”  We in the West have often heard this from our colleagues in the human resources (HR) department– I remember hearing that at least twice during management skills training at different companies.  While endeavoring to promote subordinates or give them out-of-cycle salary increases, I had the...
Cutting Corners: The Quality Game in China

Cutting Corners: The Quality Game in China

By Ward Chartier After working in high-tech factories in China for seven years, I’ve come to appreciate the many differences working there compared to previous assignments in southeast Asia and Europe.  On the positive side, there is a strong work ethic among Chinese employees.  Daily attendance is often 99% or greater.  It is usually possible...